03-09-2014 05:22 PM
I get a "Status" = "Error" when i try to print Adobe PDF files. I get the error from either Adobe Reader or Safari (or any other App that lets me open a pdf). I can print pdf files via "Preview" however.
OSX 10.7.5
Intel Core 2 Duo 2.4 GHz
04-10-2014 08:43 AM
Hi taylorce,
So we can better assist you, please reply with the following information:
1. Are the PDF files that you are unable to print all being printed from an online source directly, or are they also PDF files that are saved on your computer? If from an online source, if you download the files and save them to your computer, are you able to print them successfully?
2. Have you tried installing the latest version of Adobe Reader to see if this will resolve the issue?
We look forward to hearing from you!
If this is a time-sensitive matter, additional support options are available at Contact Us.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.