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PIXMA MG3220 Error when printing pdf

taylorce
Apprentice

I get a "Status" = "Error" when i try to print Adobe PDF files.  I get the error from either Adobe Reader or Safari (or any other App that lets me open a pdf).  I can print pdf files via "Preview" however.

 

OSX 10.7.5

Intel Core 2 Duo 2.4 GHz

 

1 REPLY 1

Ramona
Authority

Hi taylorce,

 

So we can better assist you, please reply with the following information:

 

1.  Are the PDF files that you are unable to print all being printed from an online source directly, or are they also PDF files that are saved on your computer?  If from an online source, if you download the files and save them to your computer, are you able to print them successfully? 

 

2.  Have you tried installing the latest version of Adobe Reader to see if this will resolve the issue?

 

We look forward to hearing from you!

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

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