PIXMA MG2522 won't print full scale

[SA23]

The setting is set to letter size, default scale - but when it prints on paper, it shrinks to 25%.  

[SamanthaW]

Hello!

We have a few printers in the MG2500 series. On the front or top of your printer can you please check for the specific model number? It should be MG25xx with the x's being two different numbers.

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[SA23]

MG2522

[shadowsports]

Greetings,

Can you share with us what application are you printing from please?  

[SA23]

Google doc.  But happens with any file I try to print.  Excel, MS Word, pdf,etc. 

[Patrick]

Hi SA23,

What version of Windows is installed on your computer?

If you are using a Mac, what version of the Mac operating system is installed?

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