PIXMA MG2522 not printing

[tatiscott67]

hello,

My canon Pixma 2522 printer is connected to my computer via USB cable. It shows up fine and when I click for it to print a job, the machine grabs the paper as if it is going to begin the print job but immediately stop right after that, it will not go any further in the printing process. I have unplug the power and usb cords respectively as well as performed the restart by pressing the necessary buttons. It still will not complete a print job. No error messages or blinking lights are popping up on the computer or printer. It acts as if the print job is complete but will no go further than grabbing the paper and stopping.

[tatiscott67]

I also meant to add I have Windows

[Patrick]

Hi tatiscott67,

First, let's reinstall the drivers. Please turn your PIXMA MG2522 off, disconnect the USB cable and then follow these steps:

1. On your computer, please press the Windows key on your keyboard and the letter I, then let both go.

2. Click on "Bluetooth & devices" on the left side.

3. On the right side, click on "Printers & scanners".

4. Click on the Canon MG2500 series. In the new window, click "Remove" at the top.

5. Repeat until all MG2500's have been removed from the Printers list.

6. Close the Printers window once complete.

Next, we will download the latest driver:

1. Please click this link: https://www.usa.canon.com/support/p/pixma-mg2522#DOWNLOADS

2. Click on Software & Drivers.

3. Choose "Windows" from the Operating System drop down and then "Windows 11" from the Version drop down.

4. Click the Download button to the right of "Print Driver and Scan Utility Installer Ver.1.02 (Windows)". Note: you may have to click the "Load More" button to locate this.

5. Once that file finishes, please open or run that file to begin the installation on your computer. If you have to search for the file first, the files name is: "mp68-win-mg2500-1_02-ejs.exe"

6. Follow the on screen prompts to reinstall, turning your MG2522 on and reconnecting the USB cable once prompted.

Once reinstalled, please attempt to print.

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