06-21-2024
10:23 PM
- last edited on
04-23-2025
08:18 AM
by
James_C
Canon G7020, I’ve done cleaning, deep cleaning, refilled ink all the way, manually taken out the print heads and cleaned them carefully.
This issue just started after owning it after one year. I’ve always printed a lot so I don’t think it has to be dried ink. Would I need new print heads?
04-21-2025 04:07 PM
Hi Canonguy123,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G7020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
04-22-2025 08:44 AM
Could be worn out print heads, especially if you’ve been printing a lot. One year of heavy use can take a toll. If cleaning didn’t help, replacement might be the next step.
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