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PIXMA G7020 - printing thin lines

Canonguy123
Apprentice

A6539CE6-8F70-4E19-96E6-6F7FD4780D02.jpeg

Canon G7020, I’ve done cleaning, deep cleaning, refilled ink all the way, manually taken out the print heads and cleaned them carefully. 

This issue just started after owning it after one year. I’ve always printed a lot so I don’t think it has to be dried ink. Would I need new print heads? 

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Canonguy123,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G7020 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

 

 

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drakeshawn
Contributor

Could be worn out print heads, especially if you’ve been printing a lot. One year of heavy use can take a toll. If cleaning didn’t help, replacement might be the next step.

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