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PIXMA G7020 Driver disappeared from laptop

bghrron
Apprentice

My printer driver disappeared from my laptop.  When downloading, error messages appears: Can't create ouput file: win-g7000-1_4-n_mcd/Msetyp4.exe

I tried in a different browser. 

I tried wireless and with usb clable.

 

 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, bghrron!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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