PIXMA G620 Showing "Incoming" But Not Printing

[Mistiel]

My printer has randomly stopped working. When I try to send something to the printer, it either says "Incoming," or it acts like it's printing and makes a lot of commotion, but doesn't actually print. What do I do? Also, did Canon get rid of its customer service number? 

[Patrick]

Hi Mistiel,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G620 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative will assist you with resolving this.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.