01-16-2025 06:22 PM - last edited on 01-16-2025 06:25 PM by SamanthaW
I have a PIXMA G3200 with a paper jam error and 3 flashes of the LED. I saw an old post but CANON was no help. No paper jammed in printer have taken it apart to be sure. Still flashing. Anyone know anything?
Donimpala66
01-21-2025 02:27 PM
Hi Donimpala66,
You are correct, the error code of 3 flashes is an indication that paper is jammed in paper output slot or in rear tray.
If you followed the steps provided on this page:
https://ij.manual.canon/ij/webmanual/ErrorCode/G3000%20series/EN/ERR/1300.html?ref=1300
and the error persists, your PIXMA G3200 would require service. If your PIXMA G3200 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA G3200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
If your PIXMA G3200 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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