PIXMA G1220 Pages won't fully print

[pierce_932002]

I had to replace my maintenance cartridge. Now I cannot get pages to fully print. I cleaned the print heads 3 times and printed a nozzle check pattern and 3 times and can't get anything to line up. Suggestins?

[Patrick]

Hi pierce_932002,

Because performing multiple printhead cleanings did not get your PIXMA G1220 to print correctly, the next step would be to perform an ink flush.  To do this, please use the appropriate link below.  Once that page loads, please scroll down the page to the Ink Flush section:

G1020 series > Maintenance > Performing Maintenance Functions from Your Computer (Windows)

G1020 series > Maintenance > Performing Maintenance Functions from Your Computer (macOS)

If the nozzle check prints correctly, but text prints double or has a line through it, please clean the encoder inside of your PIXMA G1220 by following the steps in this article:

Canon Knowledgebase Article - Cleaning the Encoder (Timing) Strip - G1220

If your PIXMA G1220 still does not print correctly, your PIXMA G1220 may require service.  If your PIXMA G1220 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G1220 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA G1220 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[garyrwow]

G1220 has no way of doing maintentance on apple computer.  I got 150 prints out of it before simple maintenance could not be performed.  (hours on the tech support wasted)

[DerrickL]

Since you cannot do it from your Mac, your alternative is to do maintenance from the printer control panel.

Performing Maintenance on Canon PIXMA G1220

Accessing Maintenance Functions

To perform maintenance on your Canon PIXMA G1220 directly from the printer control panel, follow these steps:

1. Power On the Printer: Ensure the printer is turned on and ready.

2. Navigate to Maintenance Menu:

   • Press the Home button on the control panel.
   • Use the arrow keys to scroll through the options until you find the Maintenance menu.

Maintenance Options Available

The following maintenance functions can typically be accessed:

Function	Description
Cleaning Print Heads	Cleans the print heads to prevent clogs.
Align Print Heads	Aligns the print heads for optimal print quality.
Nozzle Check	Prints a test pattern to check for clogged nozzles.
Cleaning Paper Feed Rollers	Cleans the rollers to ensure proper paper feeding.

Steps for Specific Maintenance Tasks

Cleaning Print Heads

1. Select Cleaning from the Maintenance menu.
2. Follow the on-screen prompts to initiate the cleaning process.

Aligning Print Heads

1. Choose Align Print Heads from the Maintenance menu.
2. Follow the instructions displayed to complete the alignment.

Performing a Nozzle Check

1. Select Nozzle Check from the Maintenance menu.
2. Print the test pattern and check for any missing lines.

Conclusion

Regular maintenance helps keep your Canon PIXMA G1220 functioning well. Use the control panel to access these features easily and ensure high-quality prints.

[DerrickL]

If your PIXMA 61220 won't print after replacing the maintenance cartridge, ensure that the cartridge is installed correctly and that any protective tape has been removed. You may also need to reset the printer or check for any error messages that could indicate other issues.

Troubleshooting Canon PIXMA 61220 Printing Issues

Common Causes for Not Printing

• Protective Film Not Removed: Ensure that any protective tape or film on the new maintenance cartridge has been removed before installation.

• Incorrect Installation: Check that the maintenance cartridge is installed correctly and fully clicked into place.

• Cartridge Recognition Issues: Sometimes, the printer may not recognize a new cartridge. Try removing and reinstalling the cartridge to see if it resolves the issue.

Steps to Resolve the Problem

1. Reset the Printer: Turn off the printer, unplug it for a few minutes, then plug it back in and turn it on. This can help reset the internal memory.

2. Check for Error Messages: Look for any error messages on the printer display that might indicate what the issue is.

3. Clean the Contacts: If the printer still does not recognize the cartridge, clean the metal contacts on both the cartridge and inside the printer with a soft, lint-free cloth.

4. Run Maintenance Cycles: Use the printer's maintenance settings to run cleaning cycles. This can help if the print heads are clogged.

When to Seek Professional Help

If these steps do not resolve the issue, consider contacting Canon support or a professional printer repair service for further assistance.