03-15-2021 06:21 PM
Hello,
My Canon MG 3620 will not print in black and white, and I cannot figure out how to solve this problem.
I am using a macOS Big Sur version 11.1
MacBook Pro (13-inch, 2020, Two Thurderbolt 3 ports)
Processor: 1.4 GHz Quad-Core Intel Core i5
I have tried to do the textedit solution, but do not have the option to click print in the file folder.
04-19-2021 12:33 PM
Hi oliviadres,
First, let's perform a test of your PIXMA MG3620.
Please hold down the STOP button until the Error light blinks 1 time, then release it immediately.
Please compare your printout to the example below.
Does your page have a black grid at the top followed by 2 blue, 2 pink and 2 yellow bars?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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