Not Printing Properly

[jonasronaldcost]

Dear Community,

I am using Canon Pixma MG2500 series printer but printing with blank line in pictures or text as like the attachment.

Thanks

Jonas

[Patrick]

Hi jonasronaldcost,

Please try cleaning the timing strip/encoder inside of your PIXMA MG2520.  To do this, please follow the steps outlined in the following Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART165755

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI