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Not Printing Properly

jonasronaldcost
Apprentice

Dear Community,

I am using Canon Pixma MG2500 series printer but printing with blank line in pictures or text as like the attachment.

Thanks

 

JonasPrinter.jpg

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi jonasronaldcost,

 

Please try cleaning the timing strip/encoder inside of your PIXMA MG2520.  To do this, please follow the steps outlined in the following Knowledgebase Article:

 

https://support.usa.canon.com/kb/index?page=content&id=ART165755

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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