New MG7720 prints with streaks

[lilbloody]

Hello. I just purchased a Pixma MG7720, which is printing with very subtle streaks. I'm seeing black lines in the light colors, and darks are printing unevenly. Print heads should be clean as this started on the second or third print. 

I'd appreciate any suggestions. 

Thank you!

[Michael]

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

[lilbloody]

Thank you Michael. Contact support page isn't working so well right now. I get the following error message with every attempt (through a working internet connection and different browsers): "Error retrieving Contact Support. Please try again."

Is there a way I can email my issue and example photographs directly?

Thank you.

[Danny]

Hi, lilbloody!

The link appears to be working.  If you're having trouble accessing it, try using a different browser or device.

If you still encounter problems, you can also call us at 1-800-OK-CANON (1-800-652-2666).  While they might not be able to review photos, they're experienced in dealing with issues like these, and we're confident they can resolve yours.  We're open weekdays from 10 AM to 10 PM ET (7 AM to 7 PM PT).

We hope this helps!