12-28-2015 02:50 PM
I recently updated my PC to Windows 10. The WIFI connected right away after re-hooking up the computer. However, I am unable to scan to my PC. Can you help, please? Thanks!
12-30-2015 09:31 AM
Please try the following to see if we can resolve this issue:
1. From the Start menu, click Settings, Devices, Printers & Scanners.
2. Towards the bottom of the Printers & Scanners area, turn off Let Windows manage my default printer.
3. Once this has been done, reinstall the drivers again.
You may also have to delete any extra icons of the printer in the Printers & Scanners menu.
Once reinstalled, try scanning from the IJ Scan Utility program to test the connection.
If additional assistance is needed, find more help at Contact Us.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.