Hi hic,
It sounds like your printhead may be damaged. At this point I recommend contacting us to explore your service options.
Additionally, you are eligible for Canon's Loyalty Program. This option allows you a one-time opportunity to purchase a new or refurbished product that uses Canon’s next generation technology and carries a limited manufacturer’s warranty. To help you get up and running quickly, we also offer free ground shipping (if the order is completed by 4:00 PM EST). If you would like to take part in this option, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.
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