05-10-2016 03:11 PM
This just happened after updating my mac to OS El Capitan. It will print jpgs and other documents. I didn't have this problem with Yosemite. How do I resync Photoshop with the printer? I have CC 2014
05-12-2016 10:36 AM
Hello.
If you are able to print other formats or from other programs, the issue may be related to a setting in Photoshop.
Before printing from Photoshop, make sure that the MP990 is the selected printer. It may be possible that the program is set to use a different printer.
If you continue to have difficulties, find more help at Contact Us.
05-12-2016 01:32 PM
Canon is the default printer. Other files will print, but so did the psd files prior to upgrading my software to OS El Capitan. I can't really get through to Photoshop since its a college subscription, but was hoping someone would know the solution so I don't have to convert all my psd files to jpgs before they will print.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.