05-10-2016 03:11 PM
This just happened after updating my mac to OS El Capitan. It will print jpgs and other documents. I didn't have this problem with Yosemite. How do I resync Photoshop with the printer? I have CC 2014
05-12-2016 10:36 AM
Hello.
If you are able to print other formats or from other programs, the issue may be related to a setting in Photoshop.
Before printing from Photoshop, make sure that the MP990 is the selected printer. It may be possible that the program is set to use a different printer.
If you continue to have difficulties, find more help at Contact Us.
05-12-2016 01:32 PM
Canon is the default printer. Other files will print, but so did the psd files prior to upgrading my software to OS El Capitan. I can't really get through to Photoshop since its a college subscription, but was hoping someone would know the solution so I don't have to convert all my psd files to jpgs before they will print.
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