My PIXMA MG2120 printer says the paper tray is closed but it is open and will not print?

[rickyjlayton]

On my printer error message say to open the paper tray, but it is open, what do I do? Two months to old to take to Wal-Mart.

[Julius]

Hello rickyjlayton ,

Please visit the link below to ensure the paper tray is open as indicated in the picture:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...


If the issue persists, please use the link below to reach out to our technical support team for further assistance.  Thanks!

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[Julius]

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[Julius]

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

[Julius]

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer