Hi mirix16195,
I can assist you, but would need a little more information:
What version of Windows is installed on your computer?
If you are using a Mac, what version of the macOS is installed?
When you turn your printer on, does the error light blink?
If the error light blinks, how many times does it blink in between the longer pauses?
More information regarding the error light can be viewed here:
MG2500 series > Troubleshooting > About Errors/Messages Displayed > If an Error Occurs
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