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My Canon MX410 won't scan. Says "PC Standby" followed by "please wait awhile"

ohhkkkaelin
Apprentice

I literally just started to scan something and while it was in the process of scanning, I realized that I didn't need that particular page to scan, so I hit the "stop" button. About an hour later I found something that I did need to scan, so when I go to scan it, it says "PC Standby" then when I hit the "black" button to start the scan it says "please wait awhile" and then after a minute or so it goes back to saying "PC Standby". I've tried it multiple times with the same result. I did some research and found where to go to download all of the updated versions of the drivers and programs (yes that includes the "MP Navigator" program) and it still gives me the same result. I even turned off the priniter for 10 seconds to reboot it and it STILL says the same things. I don't see how it could work perfectly an hour before and not work in the slightest after I told the previous scan to stop. PLEASE HELP! I own a business and really need this scanner to work!

10 REPLIES 10

I am having this same issue, and I followed Ramona's steps, but it just goes back to saying "PC Scan Standby,"  Clicking the Start button just results in "Please wait a while."

 

Help!

 

FYI, this is an older computer, but I've used it to scan before, with no problems.  I am able to print just fine, so it seems the problem is that it can't find the PC?

EOS R6 V RF20-50mm F4 L IS USM PZ Lens Kit
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