My Canon MX 890 will not print.

[jtparkey]

Canon MX 890 makes all the appropriate noises like it IS printing. Ink cartitridges are sufficiently full. I checked another forum question and verified my IP address that the LAN connection and strength is 59% and 62% respectfully. I was unable to verify the gateway (?) address as I do not have the user name or password.

[Jason]

Hi, jtparkey!

So that the Community can help you better, we will need to know the version of Windows or Mac in use.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[jtparkey]

Windows 7 Home Premium

[Ramona]

Hi jtparkey,

I would ilke to have you print a nozzle check pattern from the printer to see if the inkjet nozzles are dispensing the ink correctly.  To do this, please follow the steps located at the link below:

Printing the Nozzle Check Pattern

Did the nozzle check pattern print correctly, including the black grid that appears above the colors?

If this is a time-sensitive matter, additional support options are available at Contact Us.

[stets4]

I have done all this and it still will not print.  it sounds like it is doing everything right, but thr page is blank.

[Patrick]

Hi stets4,

Because performing cleanings did not get your PIXMA MX892 to print, it may require service.

Please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer