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My 452 shows vertical lines on doc when scan to FILE but Scan to printer does not print vert line.

Lissa
Apprentice

The scan to file option puts black vertical lines on my documents but if I scan the book page to print, it will print without the lines.  This makes no sense to me.  My PIXMA 452 all-in-one is NEW, so what could be the problem?

1 REPLY 1

Ebony
Rising Star

Hi Lissa,

 

What program are you using to scan?  If you aren't using our IJ Scan Utility, please try it and let us know if you still see the lines.

If you are using our IJ Scan Utility, please try reinstalling your driver.  The driver can be downloaded HERE.  If you need help with the reinstallation, please reply with your operating system or reach out to our support team at: http://bit.ly/ContactCanon

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