12-09-2013 04:44 PM
The scan to file option puts black vertical lines on my documents but if I scan the book page to print, it will print without the lines. This makes no sense to me. My PIXMA 452 all-in-one is NEW, so what could be the problem?
01-09-2014 11:52 AM
What program are you using to scan? If you aren't using our IJ Scan Utility, please try it and let us know if you still see the lines.
If you are using our IJ Scan Utility, please try reinstalling your driver. The driver can be downloaded HERE. If you need help with the reinstallation, please reply with your operating system or reach out to our support team at: http://bit.ly/ContactCanon
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 22.214.171.124
PowerShot SX420 IS - Version 126.96.36.199
PowerShot 620 HS - Version 188.8.131.52
PowerShot SX720 HS - Version 184.108.40.206
PowerShot G1X Mark III - Version 220.127.116.11
PowerShot G7X Mark II - Version 18.104.22.168
PowerShot G9X Mark II - Version 22.214.171.124
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.