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Mx 922 paper jam error code 1313

trucker1948
Apprentice

Help required urgently. I am trying to print CD labels on printable disks. I did 3 CD's and on the 4th it came up with error code 1313 when no paper in machine.

2 REPLIES 2

Danny
Moderator
Moderator

Hi, trucker1948!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Thanks Danny this is urgent as I am doing a Medical Malpractice case against Kaiser. I will contact the support number.

Colin.

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