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Mafia Style Printer Tech Support

cyabd13
Apprentice

ridiculous Mafia style technical support.
supposedly a fast talking British accent technician who doesn't know anything calls and then refers the download and install problem of the printer(Printer driver installation has been failed due to fatal error "C0000022" preventing product driver installation.) to an IP file not knowing what an IP file even is and then hangs up at the same time the supposedly 24x7 tech support removes the chat window and becomes unavailable! Simple had bought 2 cannon printers from Walmart both are being returned due a Mafia running the tech support instead of knowledgeable engineers. [NUMBER REMOVED] <<< the Tech Support
The above will be posted on all SOCIAL Media if NOT attended.

1 REPLY 1

StevenMOD
Moderator
Moderator

Hello, cyabd13.

 

We're sorry to hear about your recent experience with trying to get support for your product. It does appear that you came into contact with another company that may offer third-party support for Canon products or may be pretending to be Canon. All of our products include a 1-year limited warranty.

Please ensure that the number you're dialing is: 1-800-652-2666 and our friendly support team will be happy to help once you're on the line. Before calling in, you'll want to ensure your gear is registered to your My Canon Account. You can do that now here: http://canon.us/account

We hope this helps!

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