MX922

[ellie4noah]

I have tried to print a document form my computer and the printer seems to do the printing process, but when the paper comes out it comes totally blank. My ink is full.

How do I fix this problem?

Thnak you

[ArthurJ]

Hi ellie4noah,

So we can best assist you, we will need some more information. Please respond with answers to the following questions:

• What version of Windows or Macintosh is installed on your computer?
• Is the printer connected wirelessly or with a printer usb cord?
• Are you able to make a copy directly from the printer?

We look forward to your reply.