MX922 paper jam under the printer

[colettetremblay]

Hi, my cat bounces on the paper sheet just as it was pulled inside the printer for a job printed on both sides. It jammed in the paper feeder, and the paper is (barely) visible only from the underside of the printer, when I remove both cassettes. I don't see the upper or lower edges of the sheet, only the side edges. I cannot get hold of it. 

Thanks for any input, Colette

[Patrick]

Hi colettetremblay,

Please try removing the jammed paper my opening the rear cover of your PIXMA MX922:

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MX920%20series/EN/ERR/1304.html#wp1412377

[colettetremblay]

Thanks: I finally did so, after realizing that the white plastic piece that was visible when I opened the cover was also removable...