Hi, my Mx922 started to show the error B200 while printing a few pages. After turning it off, and on again, it shows the error as soon as it's doing it's "turning on" sequence. I did the trick of opening the panel and while the head is moving to the left, to close the panel and it does complete the sequence and not showing the error, but as soon as I ask to do any printing from the printer's menu, the error comes back. I changed the cartridges, and I also changed the print head for a new one, and still get the error. What would be the next steps?? Thanks
The B200 error is an indication that your PIXMA MX922 would require service. If your PIXMA MX922 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:
If your PIXMA MX922 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.