02-23-2018 05:10 PM
I having been searching the forums and haven't found the problem (inconvenience) that I am trying to fix. I can scan to PDF if I use the IJ Scan Utility, but if I try to scan using the buttons on the printer control panel, the panel's display states that it is warming up and then a window labeled "Canon MX920 Series - Scan to PC" pops up on my computer and offers me two choices for programs that I use for a film scanner.
I am running Windows 7, 64-bit and the MX922 is connected by a USB.
I don't want to have to load another application when I want to scan. I would like to hit the button and have the file on my computer. Any suggestions?
05-04-2018 02:48 PM
Try the following adjustment to see if we can resolve this issue:
1. Click Start and open the Control Panel.
2. Once open, open Devices and Printers.
3. Right-click on the MX920 and choose 'Scan Properties'.
4. Go to the Events tab.
5. Choose the appropriate event, then select the desired program to open.
6. Click OK when finished.
Once this has been done, try scanning from the operator panel.
If you continue to have difficulties, find more help at Contact Us.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.