Canon Community

leanansidhe42 · ‎03-13-2020

I just bought a new laptop and now that I am trying to download the driver for the MX922 to use the scanning tool, it produces an error code: New Port Cannot Be Created and the MP Drivers are not installed. Has anyone been able to find an answer to solve this error message?

shadowsports · ‎03-14-2020

See the replies in this thread.

https://community.usa.canon.com/t5/Printer-Multifunction-Support/PIXMA-MX-492-windows-10-install-err...

The difference, you will download this file instead:

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNDc3ODAy&cmp=ABR&lang=EN

~Rick
Bay Area - CA

~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

View solution in original post

shadowsports · ‎03-14-2020

See the replies in this thread.

https://community.usa.canon.com/t5/Printer-Multifunction-Support/PIXMA-MX-492-windows-10-install-err...

The difference, you will download this file instead:

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNDc3ODAy&cmp=ABR&lang=EN

~Rick
Bay Area - CA

~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

leanansidhe42 · ‎03-14-2020

Thank you!!! I got it to work after reading that thread.

shadowsports · ‎03-14-2020

Glad it helped!

~Rick
Bay Area - CA

~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

meghan613w · ‎05-30-2020

This link didn't work for me either. What should I do next?

Canon Community

MX922: New Port Cannot Be Created: 0000