Showing results for 
Search instead for 
Did you mean: 

MX922 Error and possible actions

New Contributor

MX922 has error code 1403 which says "The Wrong Printer Head is installed".  I have reset the printer head twice with no change in the message.  Is there any option here?  Is buying a new printer head possible and  is it worth it...the printer is 5 years old.


Product Expert
Product Expert


I recommend the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase. 


If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 mon-Sat, 9 AM to 9pm EST.