06-19-2019 09:05 PM
I bought this printer a year and 10 months ago. I do not use it much. I powered it on today to print out some things and I got a Support Code 1403 The type of print head is incorrect. Install the correct print head. This is nonsense. I've tried removing the cartridges and reinstalling them. Nothing works. What can I do with this thing ?
KC
06-20-2019 03:20 PM
Nobody? That helped make up my mind about buying another Canon product. You just lost another customer Canon. Adios.
06-20-2019 03:26 PM
The Canon Community Forum is not for immediate assistance. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE. You can also contact technical support at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 8 am to 8 pm ET, excluding holidays.
We hope this helps!
06-21-2019 08:03 PM
I've called the support number twice and both times I sat and waited listening to the music and no one answered. So thanks for the response but just more great Canon memories.
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