MX892 won't print black

[salachic]

My MX892 won't print black anymore. I have tried both the cleaning and deep cleaning procedures several times. And I have changed the ink cartridges to new ones.  Still nothing. Any suggestions on what to try next? The colors work just fine.

[Patrick]

Hi salachic,

Because you have replaced the ink tanks and performed cleanings and you still are unable to print black with your PIXMA MX892, it is recommended that you contact live technical support . There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).