10-17-2024 11:37 PM
Can someone please tell me how to clear the fax history from an MX870 printer? I've tried a variety of things to reset the printer, but when I print the fax history, it continues to print the history.
10-19-2024 02:26 PM
Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday to Friday at 1-866-443-8002.
Hope this helps!
10-20-2024 09:56 AM
Thank you. Because I could not get a replacement part for the PIXMA MX870, I already bought a replacement printer. I need to know how to decommission it by clearing the fax history before I throw it out. I'm hoping another member of the community can help me with this.
10-20-2024 12:08 PM
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