MX870 loss of power/ was connected to surge /

[brooksdbb]

MX870 was only equipment effective plugged into the surge protector/ all other equipment is working  Is there a reset switch?  or can I go into it to do a reset?   Can it be the power cord?

[Michael]

Hello brooksdbb.

To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes.  Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.

If the issue persists, please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer