03-31-2016 12:31 PM
I have a MX720 series printer that has decided to print 1 copy as many times as the paper in the printer allows. Nothing has changed in the setup. I have run all the utilities and have no error messages on the printer or my computer. I have tried to print from 2 different computers and my laptop and the same problem is there.
I have shut the printer down, downloaded any updated drivers and searched for the issue.
Copy on the printer is set to 1, I ask for 1 copy, I get as many as it can print. This is getting expensive with ink and paper.
Does anyone know how to clear this up? Do I need to set it back to factory settings and pray?
04-02-2016 09:12 AM
Hello.
Does this issue occur when you print from any program or only one particular program or document?
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