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MX492 Setup Issues

SandraD
Apprentice

I am having some issues setting up my MX492 printer.  I am getting stuck on the "Acquiring licenses" screen like some others.  I turned off my firewall and anti-spam/virus software and deleted/reinstalled the setup software (probably not necessary) and it's still getting stuck.   Any advice?

1 REPLY 1

SandraD
Apprentice

To clarify - it is for a laptop and I'm using Windows 10

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