04-11-2017 03:32 PM
** I have tried both wireless AND wired connections. Each act the same**
It will usually print the first page or copy fine, however the second page or copy is ALWAYS cut off. I have cleaned and aligned that print heads to no avail. I am not printing from a web page, they are downloaded PDF files.
04-12-2017 01:19 AM - edited 04-12-2017 01:20 AM
Hello,
Reinstalling the printer using the latest drivers from the Canon USA website here may resolve the issue being experienced. You may also want to try installing the latest version of Adobe Reader. Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.
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