12-07-2015 09:42 AM
Hello,
My scanner says "PC Standby" when I hit the "black" button to start the scan, then it says "please wait awhile" and then after a minute or so it goes back to saying "PC Standby". I've tried it multiple times with the same result but i can't scan. I did some research and found where to go to download all of the updated versions of the drivers and programs (yes that includes the "MP Navigator" program) and it still gives me the same result. I even followed the instructions here but it's doesn't work.
I am using Windows 7 (x32)
Please, help me! Thank you so much.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.