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MX330 printer

marybeth263
Apprentice

MyMX330 printer has an Error Message--  Paper Output slot.

 

There is no jam.  I have tried usual maintenance- roller cleaning, test page printing...  I have also blown the whole unit out with compressed air, to no avail. 

 

Printer had been printing normally, until I tried to print several 4x6 photos.  Then normal paper would no longer feed.

1 REPLY 1

Ramona
Authority

Hi marybeth263,

 

Since you have verified that there are no jams in the printer, as well as have performed roller cleanings and are still experiencing the same issue, it sounds like your printer will unfortunately require servicing.  Please click on the Contact Us link below to obtain your servicing options.

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

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