03-11-2023 10:37 AM
I am trying to troubleshoot my mothers printer. We just replaced both ink cartridges.
Now, the printer beeps every 2 seconds or so. The printheads move all the way over to the right and tries to go back to the left but stops and returns to the right. None of the buttons on the panel work. When Pressed, the only beep. The only way to power off the printer is to remove the power cord.
Is there anything I can do to fix this?
03-11-2023 10:44 AM
Thanks for letting us know what Canon product you've got. The PIXMA MX310 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!
You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.
Hope this helps!
05-23-2023 08:11 PM
avery label sheet got stuck mx310 and while I was able to pull most of it out, there is a piece that is stuck and nothing I've tried has helped. Error i'm getting is check printer 6000. Is there anything I can do
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