MX 522 says '"Set the PC to start scanning" when I try to scan from the printer control panel..

[Chasec]

Why am I getting this message and how am I supposed to 'set the PC'?  This product is extremely frustrating...no instructions at all.

[Jason]

Hello Chasec.

The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the version of Windows or Mac in use, as well as how you have the printer connected (USB or wireless). We look forward to hearing back from you!

[sealeg]

running iMac usin OS Sierra 10.12.5

[Jason]

Hi, sealeg!

Are you using the USB or wireless connection?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF
 
Thanks!