MX 490

[tmcgeehan]

This printer has always worked with my Chromebook.  They are both using the same wifi network.  The printer shows up when I tell it to print, but nothing prints.  Used to work just fine.  I have deleted it, logged off and back on wifi with both devices and nothing works.  

Suggestions???

[Patrick]

Hi tmcgeehan,

The PIXMA MX490 is not supported with the Chrome operating system.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.  They're available weekdays and Saturdays after 9 AM ET (6 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.