MX 452 will not print; low ink

[dlb1944]

I just changed the ink cartridge and it gives a warning sign and indicates low ink.  I don't understand.  How do I fix I need to print some important documents?

[Jason]

Hi dlb1944!

We do hope someone in the community is able to assist!  Since you indicated you have some important documents to print, we did want to mention that the forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

We hope this helps!

[Ramona]

Hi dlb1944,

To try and resolve the issue, please take the ink cartridges out, turn the printer off, then turn it back on, and place the ink cartridges back in the printer. This should then update the ink levels accurately. Alternatively, if you have an cartridge that is actually empty, you can try to put it in the printer so that it recognizes the empty cartridge and provides the ink cartridge empty warning. You would then replace that ink cartridge with the new ink and the printer should determine that it was replaced and provide a full ink level indication again.  If you still experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.

[dlb1944]

Thanks Ramona, I try this again.  First time did not seem to respond properly.  I'll follow your directions precisely.

DLB