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MP 520 Yellow Light

pursang
Contributor

040609-1447-resettingca1.png

I've spent some time looking around but haven't found any info at all, this yellow light is staying on and for the first time in almost 9 years the 520 is not printing or scanning, can anyone shed some light on the issue ?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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Problem solved, I fiddled with the 3 color inks pulling them out and reinstalling them utill all 3 were blinking, (these have been dry for years as I only use black ink)  I then pressed the Stop/Reset button for the usual 5 seconds, the yellow light went out and now the printer and scanner work perfectly.

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