MG7500 not working

[ruthorne]

Hi. MG 7500 worked fine until we added Ricoh Laser printer to PC.  Now it will, at most, print a few lines at top of page. Sometimes it churns out blank paper or some random page that no-one has selected to print. What do you suggest? 

[Danny]

Hi, ruthorne!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof) along with which specific PIXMA MG7500-series printer model you have. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[ruthorne]

Thanks. Think we might have it sorted by uninstalling and reinstalling. Works at moment. Ta.