MG6220 wireless problem.

[Chenix]

Hi, I got a new laptop running windows 10. Downloaded the drives from canon, but I cannot connect the printer to the laptop. Keep getting an error of "new port cannot be created 0000"

Tried to uninstall and re-install, but no changes. Any help I can get?

[shadowsports]

Greetings,

Start here:

Download the driver for your printer.

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwMzQ4MzAz&cmp=ABR&lang=EN

Now read and following the examples in this thread using the file from your printer.

https://community.usa.canon.com/t5/Printer-Multifunction-Support/PIXMA-MX-492-windows-10-install-err...

Once you run the CNMNPU.EXE utility, the software will be able to create the port.

I have confirmed the utility is avaialble in the driver download for your printer.