MG6220 wireless problem.

Chenix
Apprentice

Hi, I got a new laptop running windows 10. Downloaded the drives from canon, but I cannot connect the printer to the laptop. Keep getting an error of "new port cannot be created 0000"

 

Tried to uninstall and re-install, but no changes. Any help I can get?

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

 

Start here:

 

Download the driver for your printer.

 

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwMzQ4MzAz&cmp=ABR&lang=EN

 

Now read and following the examples in this thread using the file from your printer.

 

https://community.usa.canon.com/t5/Printer-Multifunction-Support/PIXMA-MX-492-windows-10-install-err...

 

Once you run the CNMNPU.EXE utility, the software will be able to create the port.

 

 

I have confirmed the utility is avaialble in the driver download for your printer.

 

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~Rick
Bay Area - CA


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