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MG6200 and Windows 11

juliens
Apprentice

Hi,


I recently upgraded my laptop to Windows 11 and am not able to scan documents anymore.

Printing works though.

Can you let me know if there is a driver available to scan with Windows 11 ?

 

Thank you

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi juliens,

The PIXMA MG6220 is not supported with Windows 11.  You can try downloading and installing the Windows 10 driver, but please note that this is not supported and is not guaranteed to work.

The Windows 10 drivers are available here:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg...

Once that page loads, select Windows 10 from the Operating System drop down to access the available downloads.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

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