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MG5300 printer won't connect

bigluke35
Contributor

MG5300 printer only works now from iMac or Maclaptop after turning off, then back on. Has been working fine for years, now when issue print from either device, printer icon bounces and messages "no connection" so turn printer off, then back on, and prints. For a few minutes. On next print, have to do all over again. Any thoughts? Thanx.

1 REPLY 1

John_B
Rising Star

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what Apple operating system you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

Thanks!

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