MG5200 Need help with print head

[Cigarjack]

I left the locking bar for the ink cartridges in the up position not knowing that in 10 minutes the print head would move to the right.  Now I cannot close the locking bar for the ink cartridges.  Please help.

[Michael]

Hello Cigarjack.

Unfortunately, if the locking lever will not come down properly, additional troubleshooting will have to be done to narrow down the cause of your issue. 

Please contact our support group using the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer