MG3620

[ninamarie56]

Can someone help me on how to speak to someone in support? My MG3620 has stopped printing again this is the second one that has. No ink no nothing. I went out and bought new canon ink came home to put the brand new cartridges in, didn't work so I thought maybe it was the ink. Ordered more from Amazon. Nope still will not print. You all know how much ink is. I have spent more on that than what the printer is worth. I cannot figure out how to call product support it keeps asking the same question over and over again when I try to find the number. (Could be me)! Help!!!

[Porcha]

Hi, ninamarie56!

We recommend contacting our technical support team at 1-800-OK-CANON (1-800-652-2666). However, you'll want to ensure your printer is registered to your My Canon Account before calling in. You can do that here: http://canon.us/account

We look forward to your call!

[ninamarie56]

Thank you yes its registered!

[Michael]

Hello.

Check to make sure that the bright orange tape has been removed from the bottom of each ink cartridge.

If your prints or copies are still blank, try performing a few cleanings.  Visit the following link for details:

If Printing Is Faint or Uneven 

[GCabezas]

Hello, I am tryin to connect my printet to my desktop and I am not being successful. I was able to get to the Configuration page but all that should be Active and enabled is not. Can someone please assist? 

Thank you!