12-06-2019 10:44 PM
I've been trying to print on a 5x7 envelope from my MG3620 printer since I bought it about 8 months ago. Is there something I can do? I can select a 5x7 envelope or paper from the print window, the printer seems like it's printing, but when the envelope comes out, it's blank. Seems like a printer should be able to do something this simple.
12-09-2019 02:41 PM
Hi BobDenby.
The only envelope sizes that the MG3620 supports are the US Comm #10 and European DL sizes. Other non-standard envelope sizes may not feed or print correctly through this printer.
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